Exchange & Return Policy

No Return Policy

We do not offer returns on any products once delivered.

Exchange Available Within 3 Days

Customers can request an exchange within 3 days of delivery only for damaged, defective, or wrong products received.

Conditions for Exchange

Eligible for Exchange

• Wrong item received
• Damaged product received
• Defective product received

Not Eligible for Exchange

• Change of mind
• Personal preference issues
• Used or damaged products after delivery
• Requests raised after 3 days of delivery

How to Place an Exchange Request

Step 1: Select Exchange Method

• Go to My Orders
• Open Order Details
• Click on Exchange
• Choose your preferred exchange method

Step 2: Submit Exchange Request

• Upload clear product images
• Share unboxing video as proof
• Select replacement product or same variant
• Complete payment if there is any positive balance amount

Step 3: Product Pickup

• Pickup will be scheduled only if the product is found in original condition
• Product must include original tags and packaging

Step 4: Exchange Processing

• Replacement product will be shipped after successful pickup verification
• Any eligible refund difference will be processed after delivery of exchanged product
• No refund or exchange will be provided if the returned item fails quality checks